Seamless Communication, All in One Place

Enhance customer engagement with NxaTel’s OmniChannel Messaging. Connect across WhatsApp, SMS, Chat, and Social Messengers in one powerful platform.

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Key Features

Team Inbox for Collaboration

Smart Assignments & Task Management

Gain a 360° Customer View
Understand your customers’ journey by consolidating all interactions across multiple channels.
Engage Customers on Their Preferred Channel
Increase response rates by communicating through the channels your customers use the most.
Deliver a Unified Chat Experience
Manage conversations seamlessly with a single, easy-to-use interface, ensuring consistent and personalized communication.

Improve and unify your communications

Stay connected and productive with everything in one place—no
more juggling multiple apps.

SMS and Chat made simple on the Go

Connect to customers via WhatsApp Inbox

Mobile Devices

1What messaging platforms are supported?

We support WhatsApp, SMS, Web Chat, and Social Messengers like Facebook Messenger and Instagram DM.

2Can I assign chats to specific team members?

Yes, conversations can be assigned based on skillset, availability, or predefined rules.

3Does the platform allow scheduling follow-ups?

Absolutely! You can take notes, schedule follow-ups, and set callback reminders within the messaging portal.

4How does the team inbox work?

The team inbox centralises all conversations, allowing multiple team members to collaborate and respond efficiently.

5Can I track interactions?

Yes, the platform provides a comprehensive customer interaction history, ensuring continuity in communication.

6Is messaging secure?

Yes, NxaTel ensures end-to-end encryption and secure data storage to protect customer interactions and business communications.

Transform the way you engage with customers. Sign up now and take your customer communication to the next level!